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strong{color:inherit}.inline-error{color:var(--red);font-weight:750}.map-summary-actions{flex-wrap:wrap;gap:8px;display:flex}.map-legend{z-index:500;pointer-events:none;border:1px solid var(--line);background:#fffdfaf5;border-radius:12px;gap:8px;width:310px;padding:12px;display:grid;position:absolute;bottom:52px;left:18px;box-shadow:0 12px 30px #2621181f}.map-legend strong{letter-spacing:.05em;text-transform:uppercase;font-size:12px}.map-legend-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:7px 10px;display:grid}.map-legend span{min-width:0;color:var(--text);align-items:center;gap:7px;font-size:12px;font-weight:750;line-height:1.2;display:inline-flex}.map-legend i{border:2px solid #fffdfa;border-radius:999px;flex:none;width:12px;height:12px;box-shadow:0 0 0 1px #20201d2e}.map-legend small{color:var(--muted);font-size:11px;line-height:1.35}.crm-screen{background:var(--bg);grid-template-rows:auto auto 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strong{color:var(--text);font-size:16px;line-height:1;font-family:var(--font-display)}.crm-metric-pipeline strong{color:var(--brand)}.crm-metric-reminders strong{color:var(--blue)}.crm-metrics span.crm-metric-due{background:#b638380f;border-color:#b6383859}.crm-metric-due strong{color:var(--red)}.crm-metric-upcoming strong{color:var(--purple)}.crm-reminder-strip{border-bottom:1px solid var(--line);background:var(--panel);align-items:center;gap:8px;min-width:0;padding:9px 18px;display:flex;overflow-x:auto}.crm-reminder-strip>div{color:var(--muted);flex:none;align-items:center;gap:8px;font-size:13px;display:inline-flex}.crm-reminder-strip>div strong{color:var(--text)}.crm-reminder-strip.has-due{background:linear-gradient(90deg,#e8813a21,#f2c14e17);border-bottom-color:#c8942066}.crm-reminder-pill{min-height:38px;color:var(--text);text-align:left;background:#fff;border:1px solid #8c650052;border-radius:999px;flex:none;gap:2px;padding:6px 13px;transition:border-color .12s,box-shadow .12s;display:grid;box-shadow:0 1px 2px #2d261912}.crm-reminder-pill:hover{border-color:#8c650099;box-shadow:0 2px 6px #2d26191f}.crm-reminder-pill span{color:var(--yellow);font-size:11px;font-weight:750}.crm-workspace{grid-template-columns:minmax(0,1fr);min-width:0;min-height:0;display:grid;overflow:hidden}.crm-board{background-image:radial-gradient(#26221b0d 1px,#0000 1.4px);background-size:22px 22px;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));align-content:start;align-items:stretch;gap:12px;min-width:0;min-height:0;padding:14px;display:grid;overflow:hidden auto}.crm-column,.eyebrow[data-stage]{--stage:var(--brand);--stage-deep:var(--brand-strong);--stage-tint:#0f6e6b17}.crm-column[data-stage=To\ contact],.eyebrow[data-stage=To\ contact]{--stage:#d1512b;--stage-deep:#9c3717;--stage-tint:#d1512b1a}.crm-column[data-stage=Emailed],.eyebrow[data-stage=Emailed]{--stage:#dd8d0e;--stage-deep:#8f5a05;--stage-tint:#dd8d0e1f}.crm-column[data-stage="Waiting on reply"],.eyebrow[data-stage="Waiting on reply"]{--stage:#b09804;--stage-deep:#6f6002;--stage-tint:#b098041f}.crm-column[data-stage=Tour\ scheduled],.eyebrow[data-stage=Tour\ scheduled]{--stage:#2e7cc0;--stage-deep:#1e578a;--stage-tint:#2e7cc01a}.crm-column[data-stage=Tour\ taken],.eyebrow[data-stage=Tour\ taken]{--stage:#5560c9;--stage-deep:#3b4499;--stage-tint:#5560c91a}.crm-column[data-stage="Applied / waitlisted"],.eyebrow[data-stage="Applied / waitlisted"]{--stage:#288a52;--stage-deep:#1a643a;--stage-tint:#288a521c}.crm-column[data-stage=Decision\ needed],.eyebrow[data-stage=Decision\ needed]{--stage:#c2417f;--stage-deep:#92295c;--stage-tint:#c2417f1a}.crm-column[data-stage=Future\ revisit],.eyebrow[data-stage=Future\ revisit]{--stage:#7a52b8;--stage-deep:#583a89;--stage-tint:#7a52b81a}.crm-column[data-stage=Eliminated],.eyebrow[data-stage=Eliminated]{--stage:#8a857c;--stage-deep:#625d54;--stage-tint:#8a857c21}.crm-column{border:1px solid var(--line);border-top:4px solid var(--stage);background:linear-gradient(180deg, var(--stage-tint), #fffdf800 130px), #fffdf8f0;border-radius:12px;grid-template-rows:auto minmax(0,1fr);min-width:0;min-height:170px;display:grid;box-shadow:0 1px 3px #2d26190d}.crm-column.eliminated-column.collapsed{grid-template-rows:auto;align-self:start;min-height:0}.crm-column.drag-over{border-color:var(--stage);box-shadow:0 0 0 2px var(--stage), 0 4px 14px #2d261924}.crm-column-header{border-bottom:1px solid #ddd6c9c7;justify-content:space-between;align-items:center;gap:10px;padding:10px 12px;display:flex}.crm-column-header h3{color:var(--stage-deep);letter-spacing:.03em;text-transform:uppercase;align-items:center;gap:7px;font-size:12.5px;font-weight:800;line-height:1.2;display:flex}.crm-column-header h3:before{content:"";background:var(--stage);border-radius:999px;flex:0 0 9px;width:9px;height:9px}.crm-column-header>strong{background:var(--stage);color:#fff;border-radius:999px;place-items:center;min-width:26px;height:26px;font-size:12.5px;display:grid;box-shadow:0 1px 2px #2d261929}.crm-card-stack{align-content:start;gap:9px;min-height:0;padding:10px;display:grid;overflow:auto}.crm-empty-column{border:1.5px dashed var(--stage);color:var(--muted);text-align:center;opacity:.6;border-radius:10px;margin:0;padding:14px 12px;font-size:12px;line-height:1.4}.crm-card{border:1px solid var(--line);border-left:4px solid var(--stage);cursor:grab;background:#fff;border-radius:10px;gap:9px;min-width:0;padding:10px 10px 10px 11px;transition:box-shadow .14s,transform .14s,border-color .14s;display:grid;box-shadow:0 1px 2px #2d26190f}.crm-card:hover{transform:translateY(-1px);box-shadow:0 3px 10px #2d26191f}.crm-card:active{cursor:grabbing}.crm-card.selected{border-color:var(--stage);box-shadow:0 0 0 3px var(--stage-tint), 0 3px 10px #2d26191a}.crm-card.dragging{opacity:.45}.crm-card-title-row{grid-template-columns:minmax(0,1fr) auto;align-items:start;gap:8px;display:grid}.crm-card-title-row>div{min-width:0}.crm-card h4{font-size:14px;font-weight:800;line-height:1.22}.crm-card p{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;margin-top:3px;font-size:11.5px;line-height:1.3;overflow:hidden}.crm-next-action{background:#faf6ec;border:1px solid #ded5c2d9;border-radius:8px;grid-template-columns:auto minmax(0,1fr);gap:7px;padding:8px;display:grid}.crm-next-action svg{color:var(--muted);margin-top:1px}.crm-next-action.overdue svg{color:var(--red)}.crm-next-action.today svg{color:var(--yellow)}.crm-next-action.upcoming svg{color:var(--blue)}.crm-next-action strong,.crm-next-action span{overflow-wrap:anywhere;display:block}.crm-next-action strong{font-size:12px}.crm-next-action span{color:var(--muted);margin-top:3px;font-size:11px}.crm-next-action.overdue span{color:var(--red);font-weight:800}.crm-next-action.today span{color:var(--yellow);font-weight:800}.crm-next-action.upcoming span{color:var(--blue);font-weight:750}.crm-next-action.overdue,.crm-current-reminder.overdue,.crm-task-item.overdue{background:#b6383814;border-color:#b6383857}.crm-next-action.today,.crm-current-reminder.today,.crm-task-item.today{background:#8c650014;border-color:#8c650052}.crm-next-action.upcoming,.crm-current-reminder.upcoming,.crm-task-item.upcoming{background:#275f9f12;border-color:#275f9f3d}.crm-card-facts{grid-template-columns:repeat(2,minmax(0,1fr));gap:7px;display:grid}.crm-card-facts span{background:#fff;border:1px solid #ddd6c9b8;border-radius:7px;gap:2px;padding:7px;display:grid}.crm-card-facts strong{font-size:12px;line-height:1.2}.crm-card-facts small{color:var(--muted);font-size:11px}.crm-card-foot{justify-content:space-between;align-items:center;gap:6px;display:flex}.crm-card-foot .crm-card-links{flex-wrap:nowrap;flex:auto;gap:5px;min-width:0}.crm-card-open{border:1px solid var(--line);width:30px;height:30px;color:var(--muted);background:#fff;border-radius:999px;flex:none;justify-content:center;align-items:center;transition:color .12s,border-color .12s,background-color .12s;display:inline-flex}.crm-card-open:hover{color:var(--brand-strong);background:#0f6e6b0f;border-color:#0f6e6b52}.crm-field select,.crm-field input,.crm-field textarea{border:1px solid var(--line);width:100%;min-height:34px;color:var(--text);background:#fff;border-radius:7px;padding:7px 9px;font-size:12px;font-weight:750}.crm-field textarea{resize:vertical;text-transform:none;min-height:90px;line-height:1.4}.crm-card-links,.crm-inline-actions{flex-wrap:wrap;gap:7px;display:flex}.crm-card-links a,.crm-card-links button{width:30px;height:30px;color:var(--brand-strong);background:#0f6e6b12;border:1px solid #0f6e6b2e;border-radius:999px;justify-content:center;align-items:center;padding:0;font-size:12px;font-weight:800;text-decoration:none;transition:background-color .12s,border-color .12s;display:inline-flex}.crm-card-links a:hover,.crm-card-links button:hover{background:#0f6e6b24;border-color:#0f6e6b52}.crm-card-links button{cursor:pointer}.crm-drawer{border:1px solid var(--line);background:var(--panel);width:min(620px,100%);max-height:min(860px,90vh);box-shadow:var(--shadow);border-radius:16px;padding:16px 18px;animation:.16s ease-out modal-pop;overflow:auto}@keyframes modal-pop{0%{opacity:0;transform:translateY(8px)scale(.985)}to{opacity:1;transform:none}}.provider-full-modal{border:1px solid var(--line);background:var(--bg);width:min(1240px,96vw);height:min(880px,92vh);box-shadow:var(--shadow);border-radius:16px;animation:.16s ease-out modal-pop;display:grid;position:relative;overflow:hidden}.modal-close-button{z-index:6;border:1px solid var(--line);width:36px;height:36px;color:var(--muted);background:#fff;border-radius:999px;place-items:center;transition:color .12s,border-color .12s;display:grid;position:absolute;top:12px;right:14px;box-shadow:0 2px 8px #2d261924}.modal-close-button:hover{color:var(--text);border-color:#cfc4ab}.provider-full-modal .detail-pane{min-height:0}.crm-drawer-header{border-bottom:1px solid var(--line);justify-content:space-between;gap:12px;padding-bottom:12px;display:flex}.crm-drawer-header h3{margin-top:7px;font-size:22px;line-height:1.12}.eyebrow[data-stage]{border:1px solid var(--stage-tint);background:var(--stage-tint);color:var(--stage-deep);border-radius:999px;align-items:center;gap:6px;padding:3px 10px;display:inline-flex}.eyebrow[data-stage]:before{content:"";background:var(--stage);border-radius:999px;width:7px;height:7px}.crm-drawer-quick{flex-wrap:wrap;align-items:center;gap:6px;margin-top:10px;display:flex}.crm-drawer-quick a{width:30px;height:30px;color:var(--brand-strong);background:#0f6e6b12;border:1px solid #0f6e6b2e;border-radius:999px;justify-content:center;align-items:center;transition:background-color .12s,border-color .12s;display:inline-flex}.crm-drawer-quick a:hover{background:#0f6e6b24;border-color:#0f6e6b52}.crm-drawer-full{border:1px solid var(--line);min-height:30px;color:var(--text);background:#fff;border-radius:999px;align-items:center;gap:5px;padding:5px 11px;font-size:12px;font-weight:800;transition:border-color .12s,background-color .12s;display:inline-flex}.crm-drawer-full:hover{background:#fbf8f0;border-color:#cfc4ab}.crm-drawer-header p{color:var(--muted);margin-top:5px;line-height:1.35}.crm-drawer-section{border-bottom:1px solid #ddd6c9c7;gap:10px;padding:13px 0;display:grid}.crm-drawer-section h4{letter-spacing:.04em;text-transform:uppercase;font-size:13px}.crm-notes-section{background:linear-gradient(#f2c14e24,#f2c14e12);border:1px solid #c8942052;border-radius:10px;gap:9px;margin:12px 0;padding:12px}.crm-notes-section h4{color:#7a5200}.crm-notes-textarea{min-height:118px}.crm-note-log{border-top:1px dashed #c8942066;gap:8px;margin-top:2px;padding-top:10px;display:grid}.crm-add-note-textarea{min-height:52px}.crm-add-note-button{justify-self:end}.crm-note-list{gap:7px;max-height:210px;display:grid;overflow:auto}.crm-note-item{background:#fff;border:1px solid #ddd6c9b8;border-radius:7px;gap:5px;padding:8px;display:grid}.crm-note-item div{justify-content:space-between;align-items:baseline;gap:8px;display:flex}.crm-note-item strong{font-size:12px}.crm-note-item span{color:var(--muted);font-size:11px}.crm-note-item p{color:#3e3b35;white-space:pre-wrap;margin:0;font-size:12px;line-height:1.38}.crm-field{color:var(--muted);letter-spacing:.04em;text-transform:uppercase;gap:5px;font-size:11px;font-weight:850;display:grid}.crm-workflow-section{grid-template-columns:repeat(2,minmax(0,1fr))}.crm-workflow-section h4{grid-column:1/-1}.crm-due-chips{grid-column:1/-1;align-items:center;gap:6px;display:flex}.crm-due-chips button{border:1px solid var(--line);min-height:26px;color:var(--muted);cursor:pointer;background:#fff;border-radius:999px;padding:3px 11px;font-size:11.5px;font-weight:800;transition:border-color .12s,color .12s,background-color .12s}.crm-due-chips button:hover{color:var(--brand-strong);border-color:#0f6e6b59}.crm-due-chips button.active{border-color:var(--brand);color:var(--brand-strong);background:#0f6e6b1a}.crm-field.full{grid-column:1/-1}.crm-current-reminder,.crm-task-item{border:1px solid var(--line);background:var(--panel-strong);border-radius:8px;gap:6px;padding:10px;display:grid}.crm-current-reminder span,.crm-current-reminder p,.crm-task-item span{color:var(--muted);font-size:12px;line-height:1.35}.crm-reminder-form{background:#126c6a0d;border:1px solid #126c6a2e;border-radius:10px;grid-template-columns:minmax(0,1fr) auto;gap:9px;padding:10px;display:grid}.crm-reminder-form .button{align-self:end}.crm-reminder-more{grid-column:1/-1}.crm-reminder-more summary{color:var(--brand-strong);cursor:pointer;align-items:center;gap:5px;font-size:12px;font-weight:750;list-style:none;display:inline-flex}.crm-reminder-more summary::-webkit-details-marker{display:none}.crm-reminder-more summary:before{content:"▸";font-size:10px;transition:transform .12s}.crm-reminder-more[open] summary:before{transform:rotate(90deg)}.crm-reminder-more-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:9px;margin-top:9px;display:grid}.crm-contact-grid{gap:2px;display:grid}.crm-contact-grid .kv{grid-template-columns:82px minmax(0,1fr)}.crm-task-list{gap:8px;display:grid}.crm-task-item{grid-template-columns:minmax(0,1fr) auto;align-items:center}.crm-task-item>div{gap:3px;min-width:0;display:grid}.crm-task-item strong{overflow-wrap:anywhere;font-size:13px;line-height:1.3}.crm-empty{color:var(--muted);text-align:center;align-content:center;place-items:center;gap:8px;display:grid}.crm-empty svg{color:#c2417f}.crm-empty strong{color:var(--text)}.provider-page{background:var(--bg);min-height:0;overflow:auto}.provider-page-inner{width:min(1500px,100%);margin:0 auto}.provider-page-header{background:radial-gradient(80% 220% at 0% 0%, #0f6e6b0f, transparent 55%), var(--panel);border:1px solid var(--line);border-radius:12px;justify-content:space-between;align-items:flex-start;gap:16px;padding:16px;display:flex}.provider-page-title{align-items:flex-start;gap:12px;min-width:0;display:flex}.provider-page-title h2,.provider-page-title p{margin:0}.provider-page-title h2{font-size:26px;line-height:1.08}.provider-page-title p{color:var(--muted);align-items:center;gap:5px;margin-top:7px;display:flex}.provider-header-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.provider-header-actions .future-button{color:#5a3f91;background:#7f5ac721;border-color:#7f5ac757}.provider-tabs{border-bottom:1px solid var(--line);gap:6px;padding:0 2px;display:flex}.provider-tabs button{min-height:40px;color:var(--muted);background:0 0;border:0;border-bottom:3px solid #0000;padding:8px 12px;font-weight:850}.provider-tabs button:hover{color:var(--text)}.provider-tabs button.active{border-bottom-color:var(--apricot);color:var(--brand-strong)}.provider-summary-layout{grid-template-columns:minmax(250px,330px) minmax(0,1fr);gap:12px;display:grid}.summary-photo-card,.summary-main-card,.summary-contact-card,.summary-notes-card{background:var(--panel);border:1px solid var(--line);border-radius:12px;box-shadow:0 1px 3px #2d26190a}.summary-photo-card{min-height:270px;overflow:hidden}.summary-photo-card a,.summary-photo-card img,.summary-photo-card .photo-placeholder{width:100%;height:100%;display:block}.summary-photo-card img{object-fit:cover}.summary-main-card{align-content:start;gap:12px;padding:14px;display:grid}.summary-kpi-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;display:grid}.summary-kpi.green{background:#28784f12;border-color:#28784f47}.summary-kpi.yellow{background:#8c650012;border-color:#8c650040}.summary-kpi.red{background:#b6383812;border-color:#b6383840}.summary-contact-card,.summary-notes-card{grid-column:1/-1}.summary-mini-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:12px;display:grid}.tab-panel-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.wide-card{grid-column:1/-1}.complaint-year-chart{gap:12px;display:grid}.complaint-chart-summary{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}.complaint-chart-summary>div{border:1px solid var(--line);background:#fff;border-radius:8px;gap:4px;padding:10px;display:grid}.complaint-chart-summary strong{font-size:16px}.complaint-chart-summary span,.chart-note{color:var(--muted);font-size:13px;line-height:1.45}.complaint-year-bars{gap:8px;display:grid}.complaint-year-row{grid-template-columns:62px minmax(180px,1fr) 42px;align-items:center;gap:10px;display:grid}.complaint-year-row>span,.complaint-year-row>strong{font-weight:800}.complaint-year-row>strong{text-align:right}.complaint-year-track{background:#ddd6c994;border-radius:999px;height:14px;overflow:hidden}.complaint-year-track i{width:var(--bar-width);border-radius:inherit;background:var(--red);min-width:8px;height:100%;display:block}.large-note{color:#3e3b35;margin:0;line-height:1.5}.detail-error{background:#b6383814;border:1px solid #b6383852;border-radius:8px;padding:10px 12px}@media (max-width:1100px){.filter-primary-row{grid-template-columns:minmax(220px,1fr) 140px 150px auto}.advanced-filter-grid{grid-template-columns:repeat(3,minmax(150px,1fr))}.summary-kpi-grid,.summary-mini-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:640px){.simplified-app{overflow:hidden auto}.overview-screen{min-height:100vh;overflow:hidden visible}.filter-primary-row,.advanced-filter-grid,.provider-page-header,.provider-page-title,.provider-header-actions,.provider-summary-layout,.summary-kpi-grid,.summary-mini-grid,.tab-panel-grid{grid-template-columns:1fr}.filter-primary-row,.provider-page-header,.provider-page-title,.provider-header-actions{display:grid}.overview-filters{overflow-x:hidden}.provider-table-shell{overflow-x:auto}}